NURSE NAVIGATORS PRO - SMS TERMS OF SERVICE
Last Updated: December 1, 2025

ListerKeys LLC, doing business as Nurse Navigators Pro ("NNP", "we", "us", or "our"), offers an SMS messaging program subject to these Terms of Service. By providing your phone number, you agree to the following terms.

1. Program Description
By opting into our messaging program, you consent to receive text messages from Nurse Navigators Pro regarding:

• B2C Clients: Appointment reminders, care coordination updates, risk roadmap delivery, and advocacy check-ins.

• B2B Partners: Compliance alerts, mock survey coordination, and staffing/consulting scheduling.

• General: Responses to your inquiries via our website or direct contact.

2. Message Frequency
Message frequency varies based on your specific needs and the status of your case or project. You may receive multiple messages during active care coordination or compliance audits.

3. Cost
Message and data rates may apply. Please check with your mobile carrier for details regarding your specific plan.

4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.

5. How to Opt-Out (STOP)
You may cancel the SMS service at any time. To stop receiving messages, text STOP to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text START, and we will start sending SMS messages to you again.

6. Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at privacy@nursenavigatorspro.com or 520.280.0058

7. Privacy
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy. We do not share your mobile number or consent with third parties for marketing purposes.