Compliance Center

Regulatory Disclosures & Usage Policies

Privacy Policy

Last Updated: January 1, 2025

Nurse Navigators Pro collects personal information (name, phone number, email) directly from you when you submit an inquiry form, text us, or schedule a service. We use this information to coordinate care, schedule assessments, and provide clinical advocacy.

Strict No-Sharing Policy (10DLC)

We do not sell, rent, or share your personal information with third parties for marketing purposes. Mobile information and SMS consent will NOT be shared with any third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms of Service

1. Program Description

By opting into SMS from our web form or by texting START to 520-280-0058, you agree to receive messages from Nurse Navigators Pro. Messages include:

  • Scheduling "Risk Roadmap" consultations.
  • Care coordination updates and field logistics.
  • Priority response for retainer clients.

2. Cancellation & Help

You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at info@nursenavigatorspro.com or 520-280-0058.

3. Carriers & Fees

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your service activity.

HIPAA & Red Line Protocol

We act as a Business Associate (BA) under HIPAA regulations. We strictly adhere to the Privacy Rule and Security Rule to protect your Protected Health Information (PHI).

Red Line Protocol: Nurse Navigators Pro is a consulting firm, not a medical provider. We do not diagnose or treat medical conditions.

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