Most Consultants Read the Rules.
We Wrote the Protocols.
"Two doctorally prepared nurses. One mission. Zero margin for survey failure."
Nurse Navigators Pro delivers RN-led compliance consulting, mock survey stress testing, and clinical systems support to Arizona's assisted living facilities. Our founders hold more combined nursing credentials specific to this industry than most facilities carry on their entire clinical leadership team — and they bring all of it directly to your floor.
We serve —
Assisted Living Homes
Boutique Memory Care
Independent Living
Private Care Agencies
Group Homes
Why This Matters
Your License Is on the Line. Every Survey Cycle.
Arizona's ADHS surveyors do not call ahead. They arrive at your door with a clipboard, a survey protocol, and the authority to cite deficiencies that cost you residents, revenue, and reputation. Small facilities face the same regulatory expectations as large corporate chains — with a fraction of the internal support structure.
Most facilities only discover their compliance gaps when a surveyor finds them first. NNP finds them before the surveyor does.
Arizona Civil Penalty — HB 2764 (Effective July 1, 2025)
The Arizona Legislature increased the civil penalty cap for health care institution violations from $500 to $1,000 per violation, per day. A single survey with multiple deficiencies — documentation gaps, training lapses, care plan errors — can generate penalties that compound daily until corrected. One NNP engagement costs a fraction of one citation.
01
Documentation Deficiencies
Incomplete resident records, missing care plans, unsigned consents, and expired assessments are among the most cited deficiencies in Arizona assisted living surveys.
02
Staff Training Gaps
Under HB 2764, memory care training documentation must be produced on demand during any investigation. Failure to produce it is cited as a deficiency — automatically.
03
Medication Management Errors
MAR inconsistencies, storage violations, and unlicensed administration practices are high-priority survey targets. A single medication finding can trigger immediate jeopardy status.
04
Physical Plant & Environment
Posting requirements, evacuation paths, emergency contact listings, and environmental safety conditions are checked in every survey — and routinely cited in small facilities.
Who Walks Into Your Facility
Nurse-Led. Credential-Backed. Unmatched.
"We don't read the Arizona Administrative Code. We cite it from memory."
Co-Founder · Chief Executive Officer
Dr. Mark Lister Opiña
DM · MAN · BSN · RN · Multi-State Licensed
Doctor of Management
Master of Arts in Nursing
BSN
Registered Nurse
- Mayo Clinic Scottsdale — Neurology / Stroke Division
- Former Assistant Chief Nursing Officer — 150+ nursing personnel
- Wharton School of Business — Healthcare Specialization
- Published researcher · Graduate-level professor
- WES-verified US-equivalent credentials
- Licensed: Arizona · Multiple US states · Philippines
- Young Achiever in Nursing Distinguished Alumni Award
Clinical Governance Lead · NNP Protocol Architect
Co-Founder · Chief Operating & Compliance Officer
Aaron Keys-Rodgers
RN · LPN · CALN · C-AL · QCP · CHA · Multi-State Licensed
RN
LPN
CALN
C-AL
QCP
CHA
- Certified Assisted Living Nurse (CALN) — AALN
- Certified in Assisted Living (C-AL)
- Quality Care Professional (QCP)
- Certified Healthcare Administrator (CHA)
- Certified: Gerontology/LTC · Wound Care · IV Therapy
- Director of Clinical Operations · Project Manager
- Licensed: Arizona · Multiple US states · Philippines
American Assisted Living Nurses Association (AALN)
NNP consults under active Arizona nursing licenses, the Arizona State Board of Nursing, the American Nurses Association Code of Ethics, and the professional standards of the American Assisted Living Nurses Association. Both founders hold nursing licenses across multiple US states and internationally — bringing a regulatory breadth that strengthens every single engagement.
NNP Flagship Service
The Solstice Audit™
Mock ADHS Survey Stress Test · Arizona A.A.C. Title 9, Chapter 10, Article 8
932
Audit Points
14 Domains
The Solstice Audit™ is NNP's proprietary 932-point mock ADHS survey — the most comprehensive compliance stress test available to Arizona assisted living operators outside of an actual state inspection. Every audit item is cited to a specific Arizona Administrative Code (A.A.C.) regulation. Every finding is scored, prioritized, and mapped to a corrective action. You receive a Survey Readiness Rating — Survey Ready, Caution, Warning, or Critical — so you know exactly where you stand before ADHS arrives.
14 Audit Domains — Every A.A.C. Article 8 Category Covered
Admin / HR / Business Office134 pts possible
Training — All StaffPer staff requirements
Food ServiceNutrition & storage
Physical PlantSafety & environment
Accommodations & ServicesResident rights
Activities / Planned EngagementProgramming standards
Clinical — Medication & Policies106 pts possible
Resident Record Documentation460 pts possible
Personal Care Services12 pts possible
Directed Care / Memory CareHB 2764 aligned
Hospice / Home HealthCoordination review
Plan of Correction (POC)ADHS-ready format
Audit History TrackingProgress over time
Survey Readiness RatingAutomated score
What We Assess During the Audit
- All resident records, care plans, and admission documents
- Medication storage, MAR accuracy, and administration practices
- Staff training files, competency records, and certifications
- Required postings, emergency contacts, and evacuation paths
- Physical plant safety, environment, and infection control
- Activities programming and resident engagement documentation
- Memory care licensure compliance under HB 2764
- Directed care service delivery and documentation
What You Receive When We're Done
- Full 932-point scored audit report with A.A.C. citations
- Survey Readiness Rating — color-coded by risk level
- Prioritized deficiency list by severity and immediacy
- ADHS-format Plan of Correction (POC) for every finding
- Corrective action roadmap with timelines and ownership
- Follow-up date set and progress tracked in audit history
- Verbal debrief with your administrator and/or DON
- Optional ongoing monitoring retainer recommendation
Additional Consulting Services
Beyond the Audit — Full Operational Support
02
RN Evaluations & Readiness Consulting
Ongoing operational consulting to keep your facility in continuous survey-ready condition — not just before an inspection, but as a standard of operation.
- Pre-admission RN readiness evaluation
- Post-hospital return coordination and documentation
- Policy & procedure review and gap analysis
- QAPI program design and implementation
- Resident acuity change assessment and documentation
- Ongoing weight variance monitoring and clinical alerts
03
Staff Education & Competency Validation
Bedside-level staff assessment by a credentialed RN — not a written test, not a checklist. Real observation, real feedback, real compliance documentation.
- Caregiver skills verification at point of care
- Medication passing observation and documentation
- Facility-wide dementia care training (HB 2764 aligned)
- Memory care services training — 8-hour initial / 4-hour CEU
- Infection control — standard precautions and HAI prevention
- Staff competency record documentation for survey readiness
04
Interim DON & Operational Support
When your Director of Nursing position is vacant or your facility is in transition, NNP provides experienced RN-level operational support to bridge the gap — without the cost of a permanent hire.
- Interim DON-level operational consulting
- Clinical workflow assessment and restructuring
- Staff supervision support and competency management
- Incident investigation and documentation support
- Regulatory correspondence and POC preparation
- Bridge coverage during leadership transition periods
What to Expect
How an NNP Facility Engagement Works
01
Discovery Call
A 30-minute call with your administrator to understand your census, licensing level, last survey date, and current operational challenges.
02
On-Site Assessment
NNP's credentialed RNs come to your facility and conduct the Solstice Audit™ — a full 932-point review across all 14 A.A.C. domains.
03
Findings Report
You receive your Survey Readiness Rating, prioritized deficiency list, and a complete Plan of Correction in ADHS-required format.
04
Debrief & Roadmap
A verbal debrief with your leadership team — we walk through every finding, explain the regulatory basis, and map the corrective path.
05
Follow-Up & Support
A scheduled follow-up audit to verify correction, plus optional ongoing monitoring retainer to keep your facility in continuous compliance posture.
NNP Proprietary Consulting Tools
Built for Arizona. Deployed at Your Facility.
"Every tool we bring is designed from the A.A.C. up — not adapted from another state's standards."
Solstice Audit™
932-point mock ADHS survey with automated Survey Readiness Rating. 14 domains. Every A.A.C. Article 8 category covered.
Weekly Clinical Report
Structured falls, incidents, interventions, and physician notification tracking for ongoing retainer clients. Survey-documentation ready.
Resident Weight Tracker
Clinical threshold monitoring at 5% (30-day), 7.5% (90-day), and 10% (180-day) — the exact ADHS deficiency benchmarks.
Plan of Correction (POC)
ADHS-format corrective action documents generated from every audit finding. Severity-coded by Immediate Jeopardy through Minimal Harm.
Wellness Schedule System
Activities and programming documentation to support survey compliance for planned engagements and resident activity requirements.
Chronicle Portal
NNP's proprietary digital platform for ongoing documentation, facility communication, and compliance tracking between engagements.
We had no idea how many documentation gaps we were carrying until the Solstice Audit. NNP found 14 items that would have been cited. We corrected every one before the state arrived. That audit paid for itself ten times over.
— Assisted Living Administrator, East Valley Arizona
Initiate a Partnership
Request a Facility Consultation
"Tell us about your facility. An NNP founder will respond personally."
NNP consults under active Arizona nursing licenses and the professional standards of the American Assisted Living Nurses Association. Our engagements are delivered by credentialed Registered Nurses licensed across multiple US states and internationally. All consulting activities operate within defined professional scope — grounded in the Arizona Administrative Code, supported by the ANA Code of Ethics, and governed by the same standards we help your facility uphold.
Inquiry Received.
Thank you for reaching out. We have securely received your facility's information. An NNP founder will contact you personally to discuss how we can strengthen your compliance posture.
Most Consultants Read the Rules.
We Wrote the Protocols.
"Two doctorally prepared nurses. One mission. Zero margin for survey failure."
Nurse Navigators Pro delivers RN-led compliance consulting, mock survey stress testing, and clinical systems support to Arizona's assisted living facilities. Our founders hold more combined nursing credentials specific to this industry than most facilities carry on their entire clinical leadership team — and they bring all of it directly to your floor.
We serve —
Assisted Living Homes
Boutique Memory Care
Independent Living
Private Care Agencies
Group Homes
Why This Matters
Your License Is on the Line. Every Survey Cycle.
Arizona's ADHS surveyors do not call ahead. They arrive at your door with a clipboard, a survey protocol, and the authority to cite deficiencies that cost you residents, revenue, and reputation. Small facilities face the same regulatory expectations as large corporate chains — with a fraction of the internal support structure.
Most facilities only discover their compliance gaps when a surveyor finds them first. NNP finds them before the surveyor does.
Arizona Civil Penalty — HB 2764 (Effective July 1, 2025)
The Arizona Legislature increased the civil penalty cap for health care institution violations from $500 to $1,000 per violation, per day. A single survey with multiple deficiencies — documentation gaps, training lapses, care plan errors — can generate penalties that compound daily until corrected. One NNP engagement costs a fraction of one citation.
01
Documentation Deficiencies
Incomplete resident records, missing care plans, unsigned consents, and expired assessments are among the most cited deficiencies in Arizona assisted living surveys.
02
Staff Training Gaps
Under HB 2764, memory care training documentation must be produced on demand during any investigation. Failure to produce it is cited as a deficiency — automatically.
03
Medication Management Errors
MAR inconsistencies, storage violations, and unlicensed administration practices are high-priority survey targets. A single medication finding can trigger immediate jeopardy status.
04
Physical Plant & Environment
Posting requirements, evacuation paths, emergency contact listings, and environmental safety conditions are checked in every survey — and routinely cited in small facilities.
Who Walks Into Your Facility
Nurse-Led. Credential-Backed. Unmatched.
"We don't read the Arizona Administrative Code. We cite it from memory."
Co-Founder · Chief Executive Officer
Dr. Mark Lister Opiña
DM · MAN · BSN · RN · Multi-State Licensed
Doctor of Management
Master of Arts in Nursing
BSN
Registered Nurse
- Mayo Clinic Scottsdale — Neurology / Stroke Division
- Former Assistant Chief Nursing Officer — 150+ nursing personnel
- Wharton School of Business — Healthcare Specialization
- Published researcher · Graduate-level professor
- WES-verified US-equivalent credentials
- Licensed: Arizona · Multiple US states · Philippines
- Young Achiever in Nursing Distinguished Alumni Award
Clinical Governance Lead · NNP Protocol Architect
Co-Founder · Chief Operating & Compliance Officer
Aaron Keys-Rodgers
RN · LPN · CALN · C-AL · QCP · CHA · Multi-State Licensed
RN
LPN
CALN
C-AL
QCP
CHA
- Certified Assisted Living Nurse (CALN) — AALN
- Certified in Assisted Living (C-AL)
- Quality Care Professional (QCP)
- Certified Healthcare Administrator (CHA)
- Certified: Gerontology/LTC · Wound Care · IV Therapy
- Director of Clinical Operations · Project Manager
- Licensed: Arizona · Multiple US states · Philippines
American Assisted Living Nurses Association (AALN)
NNP consults under active Arizona nursing licenses, the Arizona State Board of Nursing, the American Nurses Association Code of Ethics, and the professional standards of the American Assisted Living Nurses Association. Both founders hold nursing licenses across multiple US states and internationally — bringing a regulatory breadth that strengthens every single engagement.
NNP Flagship Service
The Solstice Audit™
Mock ADHS Survey Stress Test · Arizona A.A.C. Title 9, Chapter 10, Article 8
932
Audit Points
14 Domains
The Solstice Audit™ is NNP's proprietary 932-point mock ADHS survey — the most comprehensive compliance stress test available to Arizona assisted living operators outside of an actual state inspection. Every audit item is cited to a specific Arizona Administrative Code (A.A.C.) regulation. Every finding is scored, prioritized, and mapped to a corrective action. You receive a Survey Readiness Rating — Survey Ready, Caution, Warning, or Critical — so you know exactly where you stand before ADHS arrives.
14 Audit Domains — Every A.A.C. Article 8 Category Covered
Admin / HR / Business Office134 pts possible
Training — All StaffPer staff requirements
Food ServiceNutrition & storage
Physical PlantSafety & environment
Accommodations & ServicesResident rights
Activities / Planned EngagementProgramming standards
Clinical — Medication & Policies106 pts possible
Resident Record Documentation460 pts possible
Personal Care Services12 pts possible
Directed Care / Memory CareHB 2764 aligned
Hospice / Home HealthCoordination review
Plan of Correction (POC)ADHS-ready format
Audit History TrackingProgress over time
Survey Readiness RatingAutomated score
What We Assess During the Audit
- All resident records, care plans, and admission documents
- Medication storage, MAR accuracy, and administration practices
- Staff training files, competency records, and certifications
- Required postings, emergency contacts, and evacuation paths
- Physical plant safety, environment, and infection control
- Activities programming and resident engagement documentation
- Memory care licensure compliance under HB 2764
- Directed care service delivery and documentation
What You Receive When We're Done
- Full 932-point scored audit report with A.A.C. citations
- Survey Readiness Rating — color-coded by risk level
- Prioritized deficiency list by severity and immediacy
- ADHS-format Plan of Correction (POC) for every finding
- Corrective action roadmap with timelines and ownership
- Follow-up date set and progress tracked in audit history
- Verbal debrief with your administrator and/or DON
- Optional ongoing monitoring retainer recommendation
Additional Consulting Services
Beyond the Audit — Full Operational Support
02
RN Evaluations & Readiness Consulting
Ongoing operational consulting to keep your facility in continuous survey-ready condition — not just before an inspection, but as a standard of operation.
- Pre-admission RN readiness evaluation
- Post-hospital return coordination and documentation
- Policy & procedure review and gap analysis
- QAPI program design and implementation
- Resident acuity change assessment and documentation
- Ongoing weight variance monitoring and clinical alerts
03
Staff Education & Competency Validation
Bedside-level staff assessment by a credentialed RN — not a written test, not a checklist. Real observation, real feedback, real compliance documentation.
- Caregiver skills verification at point of care
- Medication passing observation and documentation
- Facility-wide dementia care training (HB 2764 aligned)
- Memory care services training — 8-hour initial / 4-hour CEU
- Infection control — standard precautions and HAI prevention
- Staff competency record documentation for survey readiness
04
Interim DON & Operational Support
When your Director of Nursing position is vacant or your facility is in transition, NNP provides experienced RN-level operational support to bridge the gap — without the cost of a permanent hire.
- Interim DON-level operational consulting
- Clinical workflow assessment and restructuring
- Staff supervision support and competency management
- Incident investigation and documentation support
- Regulatory correspondence and POC preparation
- Bridge coverage during leadership transition periods
What to Expect
How an NNP Facility Engagement Works
01
Discovery Call
A 30-minute call with your administrator to understand your census, licensing level, last survey date, and current operational challenges.
02
On-Site Assessment
NNP's credentialed RNs come to your facility and conduct the Solstice Audit™ — a full 932-point review across all 14 A.A.C. domains.
03
Findings Report
You receive your Survey Readiness Rating, prioritized deficiency list, and a complete Plan of Correction in ADHS-required format.
04
Debrief & Roadmap
A verbal debrief with your leadership team — we walk through every finding, explain the regulatory basis, and map the corrective path.
05
Follow-Up & Support
A scheduled follow-up audit to verify correction, plus optional ongoing monitoring retainer to keep your facility in continuous compliance posture.
NNP Proprietary Consulting Tools
Built for Arizona. Deployed at Your Facility.
"Every tool we bring is designed from the A.A.C. up — not adapted from another state's standards."
Solstice Audit™
932-point mock ADHS survey with automated Survey Readiness Rating. 14 domains. Every A.A.C. Article 8 category covered.
Weekly Clinical Report
Structured falls, incidents, interventions, and physician notification tracking for ongoing retainer clients. Survey-documentation ready.
Resident Weight Tracker
Clinical threshold monitoring at 5% (30-day), 7.5% (90-day), and 10% (180-day) — the exact ADHS deficiency benchmarks.
Plan of Correction (POC)
ADHS-format corrective action documents generated from every audit finding. Severity-coded by Immediate Jeopardy through Minimal Harm.
Wellness Schedule System
Activities and programming documentation to support survey compliance for planned engagements and resident activity requirements.
Chronicle Portal
NNP's proprietary digital platform for ongoing documentation, facility communication, and compliance tracking between engagements.
We had no idea how many documentation gaps we were carrying until the Solstice Audit. NNP found 14 items that would have been cited. We corrected every one before the state arrived. That audit paid for itself ten times over.
— Assisted Living Administrator, East Valley Arizona
Initiate a Partnership
Request a Facility Consultation
"Tell us about your facility. An NNP founder will respond personally."
NNP consults under active Arizona nursing licenses and the professional standards of the American Assisted Living Nurses Association. Our engagements are delivered by credentialed Registered Nurses licensed across multiple US states and internationally. All consulting activities operate within defined professional scope — grounded in the Arizona Administrative Code, supported by the ANA Code of Ethics, and governed by the same standards we help your facility uphold.
Inquiry Received.
Thank you for reaching out. We have securely received your facility's information. An NNP founder will contact you personally to discuss how we can strengthen your compliance posture.