Accessibility Statement
Our Commitment
LISTERKEYS LLC, dba Nurse Navigators is committed to ensuring that our website, nursenavigatorspro.com, is accessible to people with disabilities. We believe that digital accessibility is a fundamental component of healthcare equity — particularly for the senior population and families managing complex care situations that we serve.
We are actively working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards as established by the World Wide Web Consortium (W3C).
Current Accessibility Features
- Semantic HTML structure with proper heading hierarchy for screen reader navigation
- Descriptive alt text on all meaningful images
- Sufficient color contrast ratios between text and background elements
- Keyboard navigability across all interactive elements
- Focus indicators visible on all focusable elements
- Responsive design that supports browser zoom up to 200% without loss of functionality
- Forms with properly associated labels and error messaging
Known Limitations
While we strive for full accessibility, some areas of our website may not yet meet all WCAG 2.1 AA criteria. We are actively working to identify and remediate these issues. Areas currently under improvement include:
- Some older PDF documents may not be fully accessible to screen readers
- Certain third-party embedded content (such as scheduling tools) may have limitations beyond our direct control
Alternative Access
If you encounter any barrier on our website that prevents you from accessing information or services, we are happy to provide the information in an alternative accessible format. Please contact us and we will make reasonable accommodations within a timely manner.
Feedback & Contact
We welcome feedback about the accessibility of our website. If you experience accessibility barriers, please contact us so we can improve:
Accessibility Coordinator
LISTERKEYS LLC, dba Nurse Navigators
Maricopa County, Arizona
Email: admin@nursenavigatorspro.com
We aim to respond to accessibility feedback within 2 business days.
Technical Specifications
This website relies on the following technologies to conform to WCAG 2.1:
- HTML5
- CSS3
- JavaScript
Formal Complaints
We are committed to resolving accessibility issues. If you are not satisfied with our response to your accessibility concern, you may contact the Arizona Center for Disability Law at azdisabilitylaw.org or file a complaint with the U.S. Department of Justice.