SMS Terms & Conditions
Program Description
Nurse Navigators, LLC ("NNP") may send text messages to the mobile number you provide for the following purposes:
- Appointment reminders and scheduling confirmations
- Care coordination updates and follow-up communications
- Service delivery notifications (e.g., navigator arrival time)
- Important account or care plan updates
We will not use your mobile number for promotional or marketing messages unless you separately opt in to marketing communications.
Message Frequency
Message frequency varies depending on your active services. Most clients receive 2—6 messages per month. You may receive additional messages during periods of active care coordination.
Opt-In and Opt-Out
We will send a confirmation text to verify your number before sending any communications.
You will receive one final confirmation that you have been unsubscribed. No further messages will be sent.
To re-subscribe after opting out, reply START or contact us directly.
Help
For help with our SMS program, reply HELP to any message or contact us at admin@nursenavigatorspro.com. We will respond within one business day.
Charges
Nurse Navigators does not charge for SMS communications. However, standard message and data rates may apply from your mobile carrier. Contact your carrier for details about your plan's messaging rates.
Privacy
Your mobile number and message history are treated as confidential information. We do not sell, rent, or share your mobile number with third parties for marketing purposes. For full details, see our Privacy Policy and HIPAA Notice of Privacy Practices.
Supported Carriers
Our SMS program is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, and Sprint. Service may not be available on all carriers or in all areas.
SMS Program Contact
Nurse Navigators, LLC
Maricopa County, Arizona
Email: admin@nursenavigatorspro.com
Reply STOP to opt out — Reply HELP for assistance